• Payment methods and security


      We accept orders at any time, 24 hours a day, every day of the week.
      Kolev & Kolev Ltd. will only accept payments made by using credit or debit cards, electronic payment systems as shown on the payment page. No other form of payment other than those mentioned before will be accepted. 
      You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Kolev & Kolev Ltd, we will not be liable for any delay or non-delivery.
      We take all reasonable care to make this website secure. In order to ensure secure payment transactions, Kolev & Kolev Ltd uses a secured payment system. This means that all confidential data (e.g. credit card number and expiry date) are encrypted and transmitted directly to a secured server. 
      Furthermore, we will take all reasonable care, insofar as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from this website. 
      Kolev & Kolev Ltd. will not accept any responsibility for delays in delivering merchandise resulting from lack of authorization by the bank. 
      Multiple orders will be shipped once all of the items are available. No partial shipments will be made.


      1.  Register as a client
      2.  Select item(s) and quantity
      3.   Choose a delivery method (or type in delivery address)
      4.     Press the “Order” button
      5.    Choose a payment method

       If you pay with a bank card:


      • A payment page of our servicing bank opens, where you enter your card details
      • If you are registered for the Verified by Visa or MasterCard SecureCode authentication services, an authentication page of your card issuer opens, where you type your authentication password or code.
      • Please note that your V PAY or MasterCard Electronic card will be accepted only if it is registered for participation in the online authentication schemes Verified by Visa or MasterCard SecureCode.
      • The maximum amount per transaction is BGN 10,000.  
      • If the transaction is successful (received authorization), a transaction receipt is displayed onscreen, which you print or save.
      • In case we need to return you money for paid to us with a card contracted or delivered / performed goods or services, we will refund you by a credit transaction on the card used for the original purchase.  
      • The transaction currency for card payments is Bulgarian Lev (BGN). If there are prices on the site in other currencies, in addition to Bulgarian Lev, these are for informational purposes only and may not be exactly equal to the billed amount on your card account in the same currency.    

      In order to guard you against fraud during payment with your Visa or MasterCard card, we apply best practices recommended by the international card organizations:

      The security during entry and transport of card data is provided by the use of an SSL protocol for encryption of the connection between our server and the payment server of our servicing bank. 

      The authenticity of your card is checked by the verification of the card verification value (CVV2)

      In addition, for your identification as the authentic cardholder, the payment server of our servicing bank supports the authentication schemes of the international card organizations – “Verified by Visa” and “MasterCard SecureCode”, in case you are registered to use them.  

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